The Ruse Chamber of Commerce and Industry informs its members and partners about the upcoming online webinar „"Secure customer input with AI assistant and electronic signature"“, which will be held on May 20, 2026 at 3:00 p.m. Bulgarian time.

The event is organized by DigiTech Consult, Evrotrust and Druid AI and will examine the entire digital customer onboarding process — from the initial interaction with an AI assistant, through remote identity verification /KYC/, to signing a document with a qualified electronic signature /QES/.

Program

The following topics will be covered during the webinar:

• the current reality of customer onboarding;
• where and why processes are delayed;
• a comprehensive review of the digital customer onboarding process;
• business impact and key benefits.

What will participants learn?

Participants will have the opportunity to learn about ways to:

• limiting delays in customer onboarding caused by fragmented systems;
• creating a smoother process between AI, digital identity and electronic signature;
• reducing risk associated with compliance and operational processes;
• improving speed without compromising trust.

Who is the event suitable for?

The webinar is aimed at professionals in the following sectors:

• banking sector;
• financial services;
• insurance;
• telecommunications.

Lecturers

Speakers at the event will be:

• Valeria Zaharieva — Head of Strategic Partnerships at Evrotrust;
• Milena Ribarova — founder and CEO of DigiTech Consult;
• Ruth Hostos — Director of Sales at Druid AI.

Registration

Participation in the webinar is free, but requires prior registration through the Livestorm platform.

The working language of the webinar is English.