Signing Banks - Promoting Financial Inclusion of People with Disabilities
Duration: 1 December, 2020 – 31 January, 2023
The main objective of the project is to promote the full financial inclusion of people with hearing loss/deaf people and their financial literacy, including on topics such as traditional and alternative banking services for online payments, financial transactions and mobile banking.
People with hearing loss/deaf people are among those traditionally excluded from the financial services sector for a number of reasons - inaccessibility, outdated perceptions of limited need and capacity to manage finances and a mindset that defines them as a 'non-profitable' consumer group. Project Signing Banks highlights the fact that this paradigm has long since begun to change, providing evidence of the demand and need for access to services by people with hearing loss/deaf people worldwide.
It is for this reason that the main objective of the project is to promote the full financial inclusion of people with hearing loss/deaf people and their financial literacy, including on topics such as traditional and alternative banking services for online payments, financial transactions and mobile banking. The project consortium will work to provide learning materials and specific guidance for people with disabilities, and the outputs that will be created are:
- A best practice baseline to assess capacity and critical aspects to provide a broader understanding of how financial organizations can use certain approaches to deepen their relationships with stakeholders and parties and partners to improve services, provided to people with hearing loss/deaf people.
- Clear guidance for banking institutions on how they could implement measures to provide accessibility for people with hearing loss/deaf people and to facilitate the integration of processes and technology and organizational constraints to help deliver appropriate design and personalization of services, improving the user experience for customers.
- Educational content for people with hearing loss/deaf people to improve their financial education and ability to communicate effectively with financial institutions.
You can learn more about the project at its official web address www.signingbanks.eu. We invite you to follow the project and in Facebook, where you will always be up to date with the latest activities and results.
The project "Signing Banks - Promoting financial literacy of people with hearing loss/deaf people" is funded by the Erasmus+ program of the EU and is implemented in partnership with 4 other European organizations: ESQUARED - Great Britain, EOLAS and INNETICA - Spain, and ERGON - Italy .
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