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QSA4Disability – a step towards more inclusive remote internships for hearing impaired youth

An online training course was held within the framework of the QSA4Disability project from 26 to 28 March 2025. The event was organized by the Dutch partner In Dialogue and brought together nearly 40 participants, representatives of partner organizations and external experts. The main highlights of the training were:

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  • Transferring the project results to a wider audience and adapting them in different contexts and practices;
  • Validation of results;
  • Creating a community of professionals committed to inclusive vocational training;

As an active partner in the project, the Ruse Chamber of Commerce and Industry (RCCI) also joined the training. RCCI plays a key role in disseminating the results of QSA4Disability among local businesses and vocational education institutions. In implementing the initiative, the Chamber is committed to:

  • Encouraging employers to create more accessible and inclusive work environments for hearing impaired youth;
  • Access to e-Space a platform where the innovative tools developed under the project can be found and used;
  • Raising awareness about the challenges faced by deaf and hard of hearing people;
  • Implementation of new standards for quality in vocational education and training in distance learning internships.

With its professional experience in working with businesses, RTIK adds value to companies by helping them implement sustainable accessibility practices that not only improve social responsibility, but also increase opportunities to attract new talent, especially among young people with hearing impairments.

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All participants received access to the specially developed e-Space platform where the framework for developing quality inclusive remote apprenticeship programs was presented. This standard is designed to support deaf and hard of hearing people by providing practical guidance for companies wishing to develop and implement high-quality remote apprenticeship programs.

The main tools developed and included in the quality framework for distance learning internships are:

  • Protocol – a structured approach to ensuring accessibility and inclusion in internships for people with hearing impairments;
  • Training videos – a practical guide for working with hearing-impaired trainees;
  • Electronic questionnaire – a tool for companies to self-assess their readiness to accept and train hearing-impaired interns;
  • Guidelines – detailed recommendations for implementing standards in remote internships.

Companies can start by familiarizing themselves with the tools, assessing their current practices, implementing the recommended approaches, and ultimately applying for and receiving the “QSA4Disability Badge” – a badge that certifies their commitment to inclusive learning.

Over three days, participants went through five sessions with different topics, which covered:

  • Overview and detailed introduction to the tools and guidelines and summary of feedback from participants;
  • Focus and discussion on the challenges the project addresses, working with the protocols and detailed examination of the electronic platform;
  • Exchange of experience between participants, working with the training videos and discussing the application of the tools in organizations and businesses;
  • Getting to know and working with the electronic questionnaire;
  • Familiarization with the procedure for obtaining the "QSA4Disability Badge" and its meaning. Planning future steps to maintain the network of specialists.

The training provided valuable practical knowledge and guidance for the application of QSA4Disability tools in real work environments. With the assistance of the Ruse Chamber of Commerce and Industry, the project results will reach local businesses, providing possible solutions for creating

By building a community of professionals familiar with the challenges facing deaf and hard of hearing people, the project creates conditions for more accessible and equal professional training and employment.

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